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Update by user Feb 15, 2021

Multiple contacts to Amazon and keep getting the run around and being told that the company will help me deal with Amazon logistics and nothing is being done to help me

Original review posted by user Feb 15, 2021

Had a item that stated was delivered on Saturday the 6th and contacted Amazon regarding the fact that this item was not received and they told me to wait until Sunday the 14th to call them back regarding the Investigation called back today on the 15 th to be told that it is not their problem that I did not receive the item and that I had to contact the shipper which was Amazon logistics. And that they have a no at fault claim when you purchase a item shipped and sold by Amazon.

Any time Ive been transferred to Amazon logistics the call get hung up on and dont mind you I have strict delivery instructions on my account on where to leave them item safely not in sight left in the open and apparently they do not know how to follow instructions at all and put the issue back on the customer and does not take responsibility for the drivers not following instructions this is not the first time I have had this issue with this company. Also their is no picture to ensure and show that the item was delivered

User's recommendation: Make sure that you don’t live near people walk and things are left out in the open sight.

Product or Service Mentioned: Amazon Logistics Delivery Service.

Monetary Loss: $72.

Preferred solution: Let the company propose a solution.

Amazon Logistics Pros: Non all drivers complete idiots.

Amazon Logistics Cons: Inept staff and customer service agents and delivery personnel, Horrible customer service, Never recieved item.

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