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Contact Amazon Logistics Customer Service

How to Reach a Person at Amazon Logistics

Verified Contact Information

Customer Service Number:

  • 1-206-420-4464
    IVR / Automated System Only (No Human Option)
Call customer service
Send Message

Legal:

  • 1-206-266-4064
    Copyright Infringement Inquiries

Amazon Logistics Emails:

Customer Service
Germany DSP program, Italy DSP program, Spain DSP program, UK and Ireland DSP program
Legal
Copyright Infringement Inquiries
dsp@amazon.com
US DSP program

Amazon Logistics Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Amazon Logistics Phone Number
1 (206) 420-4464
Average Hold Time
From 3 to 5 minutes
Average Calls duration
1 minute
Most Popular Amazon Logistics Email Address
dsp@amazon.co.uk
Amazon Logistics Live Agent Availability
37% of callers successfully reach a real person
Issue Resolution Rate
Low (10% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Amazon Logistics Customer Service?

Most Popular Number:

(206) 420-4464
IVR / Automated System Only (No Human Option)
Total calls: 7 128 Issues resolved: 155 Last call: May 12, 2026

Amazon Logistics provides the following number: 206-420-4464 to get in touch with the customer care team. Use it to get details about trucking, specialty services, or complex logistics by phone. Do you have an urgent question, but this support number line is busy? The company provides alternative contact to communicate with the specialist in real time. It is an online chat. To start asking your questions to a virtual assistant, click on the white round button in the lower right corner of the official website. A small window will appear on the right side. Enter a message with your questions or requests in the appropriate field. To send it to the virtual assistant, click on the icon in the form of a paper plane.

If you need to get in touch with Amazon Logistics company, do it during the following business hours: Monday through Friday from 9 a.m. to 5 p.m. GMT-5. On Saturdays, company customer service representatives accept by appointment. On Sundays, they don’t operate. Keep in mind that business hours may change. So, sometimes find out actual information about them on the official company site by visiting the “Contact us” page.

On the “Contact Us” page, you’ll see a contact form on the left. Fill out all its fields. Pay especially attention to the sections with telephone number and email. It is through one of these contacts that an Amazon Logistics customer care support specialist will get in touch with you. In the “Comments” field, describe your question or request in detail. After filling out all the fields of the contact form, click on the “Send” button.

The Amazon Logistics main office is located at the following address: Amazon Logistics LLC 5214 1st Ave S. Suite B Seattle WA 98108. If you plan to visit it to discuss cooperation or other issues related to the corporate side of the company, agree on the exact time of your meeting by the company contact number: 206-420-4464. You can also see the main office location on the map by visiting the “Contact Us” page.
The Amazon Logistics main office is located at the following address: Amazon Logistics LLC 5214 1st Ave S. Suite B Seattle WA 98108. If you plan to visit it to discuss cooperation or other issues related to the corporate side of the company, agree on the exact time of your meeting by the company contact number: 206-420-4464. You can also see the main office location on the map by visiting the “Contact Us” page.

PissedConsumer Club

Contact Information

Amazon Logistics Website:

Amazon Logistics Help Center:

Corporate Office Address:

Amazon Logistics, Inc.
410 Terry Avenue North
Seattle, Washington 98109-5210
United States

Other Info (opening hours):

Mailing Address:

P.O. Box 81226

Seattle,

Washington 98108-1226

More contact details

Summary of Amazon Logistics Customer Service Calls

15.4K TOTAL
CALLS
01:16 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Amazon Logistics?

Shipping and Delivery Question:

  • “Delivered package”
  • “Your swiship driver threw my package in back of my building in my fire escape didn’t have the courtesy of even dropping it off at the front door”
  • “Shipping issue”

Request for Information Question:

  • “Update delivery instructions”
  • “Speak to someone regarding a personal matter”
  • “One of your trucks was attempting to make a right turn and made contact with a scafolding we own. I need to know where do I report this incident and I do have a police report. Your trucks plate# PD71636 - Indiana. My name is Sandy Howard”

Account Question:

  • “Amazon relay account”
  • “I forgot to put the lot # of our mobile home its #48”
  • “Dashboard sign in”

Product/ Service Question:

  • “Employee complaint”
  • “Registered as existing Amozon Relay customer i in error and need to register as a new customer but I can’t not change it to regeterand”
  • “Calling to complain about a carrier who I drove for through Amazon Relay app, who hasn't paid me for the loads I delivered for Amazon. They're hiring drivers and not paying them.”

Employment Question:

  • “Orientation”
  • “Becoming a carrier”
  • “Need a job”

Website/ Application Question:

  • “Site haven’t been able to reach anyone for over a month”
  • “My ApplicationIn progress”
  • “App says delivered, but where is it?”

Return/ Replace Question:

  • “Change delivery address on package”
  • “Change addess”
  • “Change address”

Payments and Charges Question:

  • “Fraud”
  • “Non receipt of order”
  • “Third party fraudulent claim”

Activation/ Cancellation Question:

  • “Amazon cancelation”
  • “Wanting to cancel an item”
  • “Order canceled”

Staff Question:

  • “Customer service”
  • “Swiship customer service”
  • “To offer Roadside services”

Refund Question:

  • “Refund”
  • “Refund not received”
  • “Refunding”

Cards Question:

  • “Wisley card needs to be activated in my name”
  • “I got a Amazon gift card and when I pulled the sticker off know I can't tell what the claim code is”
  • “Didn't recieve my Qlink wireless sim card”

Other Question:

  • “Claim”
  • “Prime video”
  • “Misunderstanding”

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