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Contact Amazon Logistics Customer Service

Amazon Logistics Phone Numbers and Emails

Customer Service Number:

  • (206) 420-4464
Call customer service
Send Message

Legal:

  • (206) 266-4064
    Copyright Agent

Amazon Logistics Emails:

Customer Service
Germany DSP program, Italy DSP program, Spain DSP program, UK and Ireland DSP program
Legal
Copyright Infringement Inquiries
dsp@amazon.com
US DSP program
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How to Contact Amazon Logistics Customer Service?

Most Popular Number:

(206) 420-4464
Total calls: 6 857 Issues resolved: 150 Last call: Mar 17, 2025
author avatar
PissedConsumer Reporter

Amazon Logistics provides the following number: 206-420-4464 to get in touch with the customer care team. Use it to get details about trucking, specialty services, or complex logistics by phone. Do you have an urgent question, but this support number line is busy? The company provides alternative contact to communicate with the specialist in real time. It is an online chat. To start asking your questions to a virtual assistant, click on the white round button in the lower right corner of the official website. A small window will appear on the right side. Enter a message with your questions or requests in the appropriate field. To send it to the virtual assistant, click on the icon in the form of a paper plane.

If you need to get in touch with Amazon Logistics company, do it during the following business hours: Monday through Friday from 9 a.m. to 5 p.m. GMT-5. On Saturdays, company customer service representatives accept by appointment. On Sundays, they don’t operate. Keep in mind that business hours may change. So, sometimes find out actual information about them on the official company site by visiting the “Contact us” page.

On the “Contact Us” page, you’ll see a contact form on the left. Fill out all its fields. Pay especially attention to the sections with telephone number and email. It is through one of these contacts that an Amazon Logistics customer care support specialist will get in touch with you. In the “Comments” field, describe your question or request in detail. After filling out all the fields of the contact form, click on the “Send” button.

The Amazon Logistics main office is located at the following address: Amazon Logistics LLC 5214 1st Ave S. Suite B Seattle WA 98108. If you plan to visit it to discuss cooperation or other issues related to the corporate side of the company, agree on the exact time of your meeting by the company contact number: 206-420-4464. You can also see the main office location on the map by visiting the “Contact Us” page.
The Amazon Logistics main office is located at the following address: Amazon Logistics LLC 5214 1st Ave S. Suite B Seattle WA 98108. If you plan to visit it to discuss cooperation or other issues related to the corporate side of the company, agree on the exact time of your meeting by the company contact number: 206-420-4464. You can also see the main office location on the map by visiting the “Contact Us” page.

Amazon Logistics Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Amazon Logistics Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    97% phone 3% email
  • The best phone number to call Amazon Logistics is 2064204464. 91% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 39% of customers reported contacting a real person successfully.

  • The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.

  • Be prepared for the call as Amazon Logistics may ask you for the following information to identify you as a customer: first and last name, order id or tracking no or phone number.

View full overview ›
PissedConsumer Club

Contact Information

Amazon Logistics Website:

Amazon Logistics Help Center:

Corporate Office Address:

Amazon Logistics, Inc.
410 Terry Avenue North
Seattle, Washington 98109-5210
United States

Other Info (opening hours):

Mailing Address:

P.O. Box 81226

Seattle,

Washington 98108-1226

More contact details

Amazon Logistics Customer Service Reviews

1.5 / 5
Poor
Guest-6465311
Taxes W-2

The telephone number you gave went straight to Voicemail. And nobody answered me.
I had to call the IRS because Amazon is a joke to deal with.
I sent 3 E-Mails to Employee Support.

All three where ignored.
I called Amazon Human Resources and was treated very badly by a worker called Jezel. She refused to give me to a Manager. Saying there was no Manager on duty.
Than Jezel said Contractors are not employees. I said but they are in your warehouse delivering your Amazon boxes.
Very rude company.

Absolute terrible customer service.
I drove to DPD4 in Tualatin,Oregon. I found out the contractor I worked for "Allegiance LLC" went out of business a year ago.. something Human Resources should have known. And Employee Support..
So I called the IRS.

They are sending me a form to fill out.

I only have the amount of deposit. That was deposited into my bank account on January 12th, 2024

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Guest-6131326
Missing package
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Was not helpful at all. Gave me a number to call but the number was not a working number. Customer service representative was rude and didn't really try to help me at all

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Guest-6116013
Amazon logistics does nothing

I don't see that Amazon logistics does a thing because every time I get a delivery it asks me was I satisfied with my delivery. Every single time I tell them no.

I don't understand why you asked if you're not going to do anything about the situation. I have instructions and they are never followed What is the point of your department

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David S Gzv
Terrible service
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

The driver is terrible and does not care about the client. There is no way to get in touch with any type of customer service on this topic. You are definitely out of luck doing business with these people.

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How Good is Amazon Logistics's Customer Service?

Josephine M Ohi
Josephine M Ohi
Feels Disappointed | Mar 03, 2025

Never got back to me

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Ralston Ctn
Ralston Ctn
Feels Disappointed | Oct 01, 2024

I was routed to Amazon logistics to get information pertaining to an application for DSP. And no one can seem to help me. All I wanted to know is when will I find out about my next step as far as the job opportunity everything else has been submitted and come back and I'm trying to figure out when I will hear for a drug screen drug test and no one can seem to help me no email no phone call has been given to me

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Caeleb Mpq
Caeleb Mpq
Feels Disappointed | Aug 24, 2024

My relay is not working

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Kalicia Qsh
Kalicia Qsh
Feels Disappointed | Aug 21, 2024

No answer as of yet. My package is still missing.

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Toba Bze
Toba Bze
Feels Disappointed | Aug 06, 2024

Phone disconnected, has you use email for support which is useless.

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Emilie Giv
Emilie Giv
Feels Disappointed | Jul 30, 2024

They are liars they are no help whatsoever always excuse after excuse after excuse Amazon is no good anymore. They are not there for the customer they're on the out for themselves That's what happens to these big companies. I am fixing to delete my account with Amazon Good riddance.

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Summary of Amazon Logistics Customer Service Calls

15.1K TOTAL
CALLS
01:31 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Amazon Logistics?

Shipping and Delivery Question:

  • “Because I want my package that you dropped at the wrong house.”
  • “Amazon refusal to deliver to my city”
  • “Delivery”

Request for Information Question:

  • “I just want to know why they are suspended my account on load board”
  • “Need to reschedule a delivery or schedule pick up.”
  • “To get information about becoming an owner operator for amazon prime”

Account Question:

  • “Can't get into my account don't have the email or password anymore”
  • “Trouble logging in to videis”
  • “Trailer recovery”

Product/ Service Question:

  • “Problem with delivery”
  • “Problem with a late delivery”
  • “Was cut off by driver almost causing a fatal crash”

Employment Question:

  • Taxes W-2
  • “Employment”
  • “Employment email”

Website/ Application Question:

  • “To see if my Amazon Relay carrier application was approved”
  • “Application”
  • “Application status”

Return/ Replace Question:

  • “Returning a call on a package”
  • “Change delivery address”
  • “Cannot change my bank”

Payments and Charges Question:

  • “Third party fraudulent claim”
  • “Amazon logistics express has not paid me for working for them”
  • “Fraud”

Activation/ Cancellation Question:

  • “Wanting to cancel an item”
  • “Order canceled”
  • “Cancel order”

Staff Question:

  • “To offer Roadside services”
  • “Abandoned trailer in Deer Park Texas are you aware of this trailer said buy manager at warehouse supposedly at location for a long period of time”
  • “Talk to a customer service representative”

Refund Question:

  • “Refund”
  • “Refund not received”
  • “Refunding”

Cards Question:

  • “Wisley card needs to be activated in my name”
  • “I got a Amazon gift card and when I pulled the sticker off know I can't tell what the claim code is”
  • “Didn't recieve my Qlink wireless sim card”

Other Question:

  • “Applied on indeed and wanted to follow up”
  • “Por un pedido que no Yego”
  • “Trailer/ truck repair”

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