Amazon Logistics
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFor a package
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPackage not delivered
- Usually responsible customer service
- Bad communication with customers
Preferred solution: Apology
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDelivered product not delivered
Delivered product not delivered
- Provide solutions
- Safety
Preferred solution: Full refund
User's recommendation: Delivery in safe place.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAbsolutely terrible logistics company!!
- Too many to mention
Preferred solution: Deliver product or service ordered
User's recommendation: Demand that Amazon uses a different courier service because Amazon logistics sucks!! They need to be shut down because they don’t know what the *** they’re doing!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI called 5 times about orders that have been setting a long time but I got no answer and they wanted to get rid of me I asked for higher resolution but was stonewalled
- Poor communications with customers
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Los Angeles, CaliforniaDriver unsafe driving
On 11.28 heading east on interstate 10 at about 845 and 930 they had a driver in trl aznghv220****, in the no truck lane doing 62 to 65 miles per hour in 75 mile per hour zone cars were swerving in and out cuz amazon driver wouldn't move into truck lane very un professional, when I finally had a safe passing lane to pass him I did only for him to swearv into me like he wanted a collision to cure, when I told customer service they gave me two number both of witch are non working numbers. Goes to show what they feel about saftey,then finally after my 4th attempt to speak with someone whom I could understand and could communicate with she tried to put me thru to a department that supposedly would investigate situition,they told her just get information will do investigation, what I've got to say is I hope amazon will investigate but it's my impression they will do nothing,
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWas hired and never paid
- I liked the work
- It was a scam
Preferred solution: My pay
User's recommendation: Do not work for them
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy item was stolen
They have stolen my laptop definitely . Not only me.
Also my friend one valuable item was stolen. I don’t recommend Amazon anymore .
- Not transparency in their deliveries
- Swiship is not trusted company to deliver our packages
- No delivery documentation is provided to customers
Preferred solution: Full refund
User's recommendation: Not to buy more in Amazon
Bad and slow customer service
- All customers service and all delivery services
Preferred solution: Deliver product or service ordered
User's recommendation: Hire more people and make it simple.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed order to arrive asap
Preferred solution: My order early on 12/9/2023 I’m going to a party
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Hickory Hills, IllinoisSent my grocery delivery (WITH ICE CREAM IN ORDER) past my apartment to locations 10 miles away from my apartment! I worked in logistics years and the way my order was routed is a travesty!
User's recommendation: Don't order ice cream and expect it to be solid!
Lost package
- Great on delivery
- No cons
Preferred solution: Deliver product or service ordered
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Verified ReviewerScammed
I was hired through this company August 2023 did everything I was supposed to was in contact with what I thought was a supervisor and payroll. My contacted payroll September 14th.
My paper check was supposed to be sent in the mail September 15th. Was told it would be there 7 to 10 business days. Still haven't received it and not one person from that company will return my call. The email I have with the supervisor and their cell phone for emergencies just rings.
This is such a joke. I filed with the better Business bureau and I'm hoping to get answers so this isn't happen to anyone else!
Preferred solution: My paycheck
User's recommendation: Stay far away! Total scam!
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Verified ReviewerReceived wrong item
Preferred solution: Full refund
User's recommendation: Don't try calling as they don't answer the phone. Their mailbox is full and can't take your call goodbye!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerScam Company
As in my earlier review on this company, I was hired in August of 2023 did everything that I was told to do and when it came time to get paid it didn't happen. And if that doesn't top it off, not one single person that I was in contact with the entire 30 days has responded to one email or a phone call.
I thought a complaint with the labor board of my state and was told that this would follow up under contract law, and so I have to reach out to their legal team which is also a joke because you can't get anyone on the phone, and they don't respond to their emails either. So now I'm going to file a complaint with the State Attorney General's office in my state and the state of the logistics for Amazon and Delaware.
My time is just as valuable as theirs, and I don't care how long it takes me or how many complaints I have to file, they should be held to keep up their end just as I did. Even if it means aggravating them to death!
- Everything about this company
Preferred solution: What is due to me.
User's recommendation: STAY AWAY FROM THESE SCAM ARTISTS
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Awesome wanted to tell you that I spoke with the labor law for my state and being though it was a contract 1099 employee for the first 30 days that right now is only a violation or a breach of contract so reach out to your State Attorney General's office. Hopefully that will help you because I'm filing it with my state and the state of the Amazon Logistics which is Delaware.
I'm having same issue. Signd contract 8/01/2023 was told get paid after 30 days with a paper check then I could get Direct Deposit every 2 weeks.
Close to end of 30 days I was told it was me and several other employees and competing for the job which is not in the contract at all. I was supposed to have a check sent September the 6th 2023 and I have not received it nor have I spoken to a person from that division.
I'm curious if me and you have the same names as of who's in HR payroll and our supervisor. Want to share?